Buildings and Sites
UW-Stout students learn ‘the sky is the limit’ in new Forbes-based luxury management course
31 May 2023
News, Dunn
UW-Stout students interested in hospitality and service excellence had hands-on experiences in luxury this spring semester.
The new Service Excellence course, offered through UW-Stout’s School of Management, showcased what it takes to deliver five-star service.
“Service excellence is making sure everything exceeds the expectations of guests,” said Professor Eric Brey, who leads the course, supported by Forbes Travel Guide (FTG), which provided core service excellence content.
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